Customer Testimonials
The service and customer experience were awesome. Service was fast and great. Very helpful customer service.
The service department is awesome! Glen and group are friendly, efficient and professional. We trust them with all our auto maintenance. Great assets to your company. Thank you,
Great service friendly staff. The work was completed quickly at a fair price. I’m coming back.
I'm reviewing the service area of this dealership. I was given an estimate of $199 and the bill was $50 more, even after applying 15% off! Was told that was because of an expensive transmission fluid. When the estimate was given they knew the type of car I was bringing in... I guess that's why they call em stealerships instead of dealerships...
Impressed with this dealership’s sales staff, service department and their follow up communication. The trade-in and vehicle purchase was low pressure, fair and transparent. A windshield defect discovered post-delivery was promptly addressed and resolved to my satisfaction. Overall, a genuinely positive experience. I would recommend this dealership to family and friends.
Was a pleasure working with Jeremy. We took delivery of our new RAV4. Even with the high demand Jeremy found the exact color and spec we wanted with the best price.
Glen is my go-to guy. He is ALWAYS helpful and takes the time to explain everything to me!
Routine service was prompt and fast. The service advisor and technician did not try to sell unnecessary service jobs.
My salesman Reese helped me get into a proper truck that fits my lifestyle and future. I was hesitant to make such a big purchase but after thorough research it felt hard to go wrong with Toyota. I'm very happy with my purchase as well as the quality of service received at this dealership.
Always great at finding the problem,correcting it ,and not to bad of billing.and friendly explanation.
In and out quickly! I have a black car hand oil smug on door. No biggy
Diagnosed my AC issue within 2 hours and price was surprisingly reasonable. However it would have been great to get an update on what was happening.
Dealership went out of it's way to get me a vehicle I wanted. Derrick was very knowledgeable about the car
Very knowledgeable sales team. Went over the truck with me and set up all the settings. Would definitely recommend this dealership
Rhinelander Toyota by a slim margin out points my prior two dealers in TN and IL. In a close race
I needed a new battery & something was wrong with one of my tires & it was almost closing time. But the guys helped me with everything.
I always get top notch service when I send my vehicle in for any reason.
The representatives were very straightforward and kind about my service and the involved costs with my Tacoma.
Great service. Good attention to detail. Provided shuttle service that was important to me. Friendly group, Thank you for taking care of my car.
The salespeople were helpful when I traded in my vehicle and purchased a new car. They were able to answer my questions and were knowledgeable about the vehicles.
This dealership needs to disclose the 3% charge for credit card transactions on appointment confirmations.
Great service, friendly people and on time. Waiting area is clean and I received updates in status.
I have always had a wonderful experience with Rhinelander Toyota. They go above and beyond to make my experience terrific. Thank you staff for the hard work and dedication you show every time I have been there. You are great!!!😊
I was scheduled for an oil change and tire rotation. I was out of the dealership within 30 minutes. Very quick service.
Our sales person Kristin was very knowledgeable and friendly and provided us with excellent service.
Professional and courteous service that was very timely. Was advised that my next service was due near end of summer
I was able to make an appointment convenient for me. The dealership had my vehicle ready to ho on time. No fuss no muss.
Rhinelander Toyota is always very professional in their dealings with servicing my vehicle. They are always personable and helpful.
The service was great as always and personnel very professional...been with this dealership for over 15 years...would highly recommend this dealership
All the people I dealt with were very professional. Service was timely and they completed the work they quoted
Excellent personnel and not pushy. Salesman informative and up to date on all the tech for vehicle
Lance and Glenn were complete xxxxxxxx throughout the entire process. They did manage to get the tire repaired though.
Very professional and thorough. I was in and out of there in the time they said it would take to do the job.
The staff was very professional and knew what they were talking about. There were extra options presented but no high pressure to buy. Overall, a great experience!
Very helpful in helping me select my next vehicle. And getting everything taken care of in one day.
Kept me informed of status of complex repair. Helpful, trustworthy, and friendly. Will use them again.
The entire Rhinelander GM group were great to work with while purchasing my new AT4
Great communication from the team! They started my car ahead of schedule and finished quickly. Great feedback on potential future possible fixes👍
Deb is so awesome worked with us for 5 months to get my wife exactly what she wanted. Great dealer and reps. Second car purchase from them and more to come. Thanks again..
Staff very friendly and knowledgeable. Enjoyed my time there and love my new 4runner! Thanks Deb, Megan and all the rest of you!
They got our van in quick to fix a seatbelt issue. A separate kids area off the main waiting area, as well as popcorn, soda, and slushys! My kids are so excited anytime we have an appointment at Toyota and we've been happy with their service.
Super informative and quick to complete work. I will definitely use them when possible to.
Excellent service and answered all our questions. Friendly and knowledgeable. We got the car we wanted.
Great and efficient service. Thanks Lance! Phone texts/calls are a great way to keep abreast of service progress.
Techs were pleasant and polite, and respected my personal property. They did a great detail job in a reasonable amount of time. Detail Pros is highly recommended.
Everyone was very friendly and accommodating. Debbie was above and beyond. Wonderful place. Job well done.
I bought my Tacoma from Rhinelander Toyota and that, in and of itself was a spectacular experience. I’ve had it in twice now for routine maintenance and I simply love the guys in the service department! They are knowledgeable and always friendly and so accommodating!
I have always had a good experience with work done at Rhinelander Toyota. The service people are helpful and efficient when I am in for maintenance.
Everyone was wonderful to work with and took great pride in making sure you were 100% satisfied and happy with purchase. Huge shout out to Debbie and Megan who were amazing!!
Glenn, Drew and everyone else I dealt with at Rhinelander Toyota were great, per usual!!
My service technician was very friendly & knowledgeable. The service was done much sooner than expected. Nice job!
We were early for our appointment but got in right away. Only complaint is they used give you a printout on each item they checked and where it was at. Didn't get one this time.
Rhinelander Auto group has been excellent to work with! We'd chose them again anytime
Rhinelander Toyota was extremely helpful efficient, and friendly, I would highly recommend Rhinelander toyota and their crew
Reese did a fantastic job at the dealership. He was professional, knowledgeable and courteous. I highly recommend working with him.
Great and professional service. Would purchase from them again. Nick was a tremendous help in the purchase of my vehicle.
I had a very positive experience. No pressures, received information quickly an accurate. The salesman was excellent and I got the exact vehicle I wanted.
Excellent customer service!!!!. It was my 2nd purchase from Rhinelander Toyota. Debbie and the entire staff, go above and beyond to make sure your happy with the entire process of purchasing a vehicle. I was given a great price for my trade in & thier pricing for my 2026 Toyota 4 Runner TRD Sport Premium, was well below 5 different dealerships within 250 miles. Highly recommend Rhinelander Toyota!!!
Professional, easy process for purchasing my vehicle. Clean, inviting atmosphere. Experienced employees that treated me with respect.
Never had a problem getting my AutoButler service done here. Truck is usually cleaned and waxed.
Service guys were both very helpful and service was prompt. The video showing the service inspection was interesting
Scheduling the service was quick and easy. Thank you Josh for the thorough explanation of services.
I give them good reviews but this time I had an unsolved issue but the shop is not to blame.
They actually went out of their way to save me money on car servicing! Will be back!
Excellent service and a staff that is helpful and attentive to all my needs and requests.
They were easy to make appointment and fast on fixing my problems! Can’t say anything bad about this Dealership 😊 They gave me a loner car while they are fixing my Xt5 at the last minute they found the radiator leaking I live 75 miles away from dealership. So alls good with me! Going to pickup car tomorrow so will see how all the repairs worked out?
They are very good to work with. I can always get an appointment in a timely manner.
Always good service. Efficient and knowledgeable. They keep you informed of how things are going and offer recommendations if they find anything unexpected. I trust my 4Runner there over any other place
Scott was awesome to deal with. He made everything seamless. I will definitely be back.
They were friendly and fast. They tell you the conditions of the vehicle and you are on your way
Ive been bringing my Tundra in for service over the last year. The service advisors are always friendly and knowledgeable. They work on my vehicle right away and inform me of the results. Their customer lounge is well stocked with popcorn and soda while I wait.
They got my car in a quick manner. It took a few times to figure it out. Very pleased with the expertise.
We recently published our 4th new RAV4 hybrid from Rhinelander Toyota. As usual the purchase was handled professionally and efficiently. The free maintenance and extended warranty for major components was thoroughly explained. Derek expertly covered the operating features and paired our phones with the Car Play. My past experience with service has always been exceptional. We will be back in 2 years. Thanks
Stafff was pleasant & thorough in explaining the repairs done on my car. The waiting room is clean & well appointed.
Very easy to work with and always willing to work with the customer. Very professional
Excellent service with smiling faces to greet us. We have been customers for twenty plus years.
Refreshing experience in vehicle service. Polite, friendly service reps. I had two recalls fixed at no charge and was kept apprised of the progress as they progressed.
They have great customer service and service department, they offer a very relaxing environment and refreshments for you while your vehicle is being serviced!
Service Department is great. Rhinelander Toyota is fortunate to have these two individuals. Professional and courteous.
The experience was great. They were efficient, courteous, and communicative. Awesome! Will definitely be back!
Good group of people to work with Found a truck that I needed for a work truck
I was there for the first service of my Tacoma, the service manager was very friendly and helpful! He got my truck in right away. The technician quickly got me a video of his inspection and the job was done in no time! I’m impressed and very satisfied!
Car was inspected and ready to drive home with no problems found during test drive. Satisfied customer.
They were ready and did a nice job without issues. Polite and well spoken. Thanks
I went in for a recall and oil change. Timely, friendly and was in and out in time given.
Got my car in and out in great time. Helped me with my phone connectivity for blue tooth that had some glitches. Great job
Very nice and neat, prompt service and friendly employees. Came for appointment and they were able to get it in and done right then
Excellent customer serviceThe car ready in less time than was stated.Very happy..I would recommend them to anyone.
Very friendly, Nate is a pleasure to work with Shuttle driver is very accommodating and professional
Fast and reliable service! Also freindly! Popcorn and pop, were not too bad also!!!! Thanx
Very easy to work with. I mentioned what I needed and Kaden found it on their lot. I drove away in my new truck the next day!
Great dealer to deal with. Service department and staff very friendly and knowledgeable.. Always have had good service Thanks Mark Z
People I deal with are very friendly and tell me what should be done and when. Always pleasant to work with.
The service manager and technician was able to resolve the problems quickly and were very helpful explaining what was done. Thank-you for the courtesy transportation so I could get lunch. I'll be back.
Very happy with all of the service and getting through all the paperwork and computer
By far the best car buying experience I’ve ever had in my life. Sales staff are non-commission, so they’re incentivized to actually get you into the best vehicle for you. It makes no difference to them if it’s a $100,000 car or a $3,000 one. They have a non negotiation policy, and when you check their prices, they actually do price things more than reasonably. They’re extremely low pressure, and you don’t have to sit there for hours and hours. I actually was in and out in about 1.5hrs with a CPO purchase and financing done in ... Read More DealerRater - Mar 13, 2026
Prompt service. Very clean environment. Love the complimentary popcorn and soda and slushy machine. Very friendly staff.
Had a mailer coupon for $10 tire rotation. Great deal and a thorough check up since my last oil change there in December.
Prompt, polite, profesional, quality, full service maintenance. Informative but not pushy. Sales staff in showroom friendly. Added benefits is the quality waiting area and the extra amenities they provide.
Josh in service is worth his weight in gold. Friendly, professional and knowledgeable, what else could you ask for?